Update - Staging functionality has been restored.
Mar 04, 2026 - 09:07 UTC
Update - Our Staging infrastructure has been affected by the ongoing disruption in the UAE region. We're continuing to work on the timely restoration of our services with our partners.
Mar 03, 2026 - 16:03 UTC
Identified - We are currently experiencing a service disruption affecting services hosted in the UAE region due to an infrastructure outage in the underlying cloud provider.
As a result, some users in this region may be unable to access certain features, including trading and account-related functions.
We are actively monitoring the situation and will restore full functionality as soon as the affected infrastructure becomes available again.
Further updates will be shared here.
Mar 02, 2026 - 09:48 UTC
Some issues affecting a small number of users may not be shown here. If you’re experiencing an issue that doesn’t appear below, please check our help center.
User Administration
Operational
Asset Oversight
Operational
Portfolio Management
Operational
Trading Capabilities
Operational
Smart Investments Features
Operational
Partner Specifics/Connectivity
Major Outage
Staging Environment
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 4, 2026
Unresolved incident: Service Disruption – UAE Region.
Completed -
The scheduled maintenance has been completed.
Feb 19, 01:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 23:30 UTC
Scheduled -
We will be undergoing scheduled maintenance at this time. During the maintenance, trading and most core features will be unavailable.
Feb 10, 08:54 UTC